Payment methods available for your purchase are displayed during checkout. Options may vary by location, currency, device, order value, and payment-service availability. A method is available only when it appears before the order is placed.

Orders may be subject to payment authorization, identity or address verification, and fraud-prevention review. Your bank or payment provider may request verification, decline a transaction, or place a temporary authorization hold. These decisions and hold periods are controlled by that provider.

Checkout is processed through Shopify together with applicable payment providers. Payment information is handled by the providers involved in processing the transaction. For your protection, never send complete card or banking credentials by email.

Prices are shown in U.S. dollars unless otherwise indicated. Before payment, checkout displays product prices, shipping charges where applicable, discounts, and the final order total. Review products, quantities, address, discounts, and total carefully.

Your bank, card issuer, or payment provider may apply exchange-rate adjustments, foreign-transaction fees, overdraft charges, or other fees. These charges are not controlled by Meraldane™.

Enter valid codes during checkout and confirm the discount appears before submitting payment. Offers may be subject to product eligibility, minimum purchases, exclusions, usage limits, expiry dates, and availability.

If payment is declined, verify your billing details and contact your provider. A pending amount may be an authorization hold rather than a completed charge. If you believe you were charged more than once, contact us with your order number and transaction details.

After successful submission, an order confirmation is normally sent to the checkout email. Check spam or junk folders if it does not arrive, and contact support if assistance is needed.

Email service@meraldane.com and include your order number and a clear description. Do not include complete credit-card or banking information.