Meraldane™ and meraldane.com are owned and operated by Shanghai Bodongmei Network Technology Co., Ltd. By accessing the store, creating an account, or placing an order, you agree to these Terms and the policies referenced here. If you do not agree, do not use the store.

To make a purchase, you must be at least 18 years old or have reached the age of legal majority in your jurisdiction. Otherwise, use the store only with the involvement and permission of a parent or legal guardian.

You are responsible for accurate account information, safeguarding login credentials, and activity under your account. Notify us promptly of suspected unauthorized access.

We make reasonable efforts to present descriptions, photographs, dimensions, materials, pricing, and availability accurately. Lighting, screens, production tolerances, and material characteristics may affect appearance. Minor variations are not necessarily defects.

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not guarantee acceptance. Orders may be subject to payment verification, inventory review, fraud checks, and delivery restrictions. We may cancel and refund an order for pricing errors, product-information errors, unavailable inventory, suspected fraud, or inability to fulfill or deliver.

Checkout displays product prices, shipping charges, discounts, applicable taxes, and the final total. Payment is processed through Shopify and applicable providers. Your bank or provider may apply separate fees beyond our control.

Orders are normally processed within 2–4 business days after payment confirmation; busy periods may require up to 5 business days. Estimated carrier transit for supported U.S. destinations is generally 10–15 business days after dispatch. Details appear in our Shipping Policy.

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy. Approved refunds are initiated to the original payment method within 5–10 business days after receipt and inspection.

Contact us within 7 calendar days if an item arrives damaged, incomplete, incorrect, or materially different from its description. Include your order number and relevant images or video.

Contact us promptly. Changes or cancellation cannot be guaranteed after processing or fulfillment begins. No cancellation fee applies when cancellation succeeds before fulfillment.

Offers may be subject to expiry dates, eligibility, minimum purchases, exclusions, availability, and usage limits. Unless stated otherwise, promotions cannot be redeemed for cash or combined. Confirm discounts before payment.

Use products only as reasonably intended and follow supplied instructions, warnings, and care guidance. Product descriptions are not medical, legal, or professional advice and do not promise diagnosis, treatment, cure, or prevention of any condition.

Bulk or resale orders may require advance approval. Availability, pricing, quantities, and applicable terms must be confirmed in writing. Purchasing products does not authorize use of our brand, imagery, or content.

Store content, branding, text, images, graphics, layouts, and product presentations are owned by or licensed to us and may not be copied, republished, modified, distributed, manufactured, imitated, or commercially exploited without permission, except where law allows.

Submitted content must be accurate, lawful, relevant, and must not infringe another person's rights. By voluntarily submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute it in connection with operating and promoting the store. We may remove unlawful, abusive, misleading, infringing, or irrelevant content.

• Use false, fraudulent, or unauthorized payment information
• Interfere with website security, operation, or availability
• Introduce malicious code or attempt unauthorized access
• Collect information about users without authorization
• Infringe intellectual-property, privacy, or other legal rights

Third-party services, payment providers, carriers, and linked websites are governed by their own terms and policies. We are not responsible for third-party content or independent practices.

We are not responsible for delay or failure caused by events outside reasonable control, including severe weather, disasters, carrier or transportation interruptions, labor disputes, customs delays, government action, infrastructure failure, or widespread technical outages. We will use available information to provide an appropriate solution.

To the extent permitted by law, the store and products are provided without warranties beyond those expressly stated or legally required. Nothing in these Terms excludes consumer rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded.

Disputes should first be submitted to customer support for good-faith resolution. Applicable law and mandatory consumer protections remain effective according to the relevant jurisdiction.

If any provision is invalid or unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver of that provision or any other right.

We may update these Terms for legal, operational, technical, or business reasons. The current version will be posted on meraldane.com. Unless law requires otherwise, the version in effect when an order is submitted generally applies to that transaction.